By Mark Williams, Partner
Happy new year and welcome to the latest issue of our newsletter, GoldSpring Insights.
In this edition, we take a look at a few hot topics as we enter 2016. First, Margaret takes a look at the best time to review your online booking tool contract and policy (hint: it may be today).
We also address the travel preferences of Millennials as this group is set to become the majority of business travelers in the next five to ten years. Check out Katharine’s take on this topic below.
Finally, thank you to those who completed our hotel trends survey. Enjoy Neil’s observations on what to expect for hotel programs in the coming year.
As always, we welcome your comments and feedback. We look forward to seeing you at upcoming industry events.