GoldSpring Consulting Announces Retirement of Partner Colleen Black

Black’s impressive career spanned over 30 years in the managed travel industry

WINSTON-SALEM, NORTH CAROLINA – January 3, 2018 – GoldSpring Consulting today announced the retirement of Partner Colleen Black. Prior to joining GoldSpring in March 2014 as the second partner in the firm, Colleen enjoyed a career of over 30 years in the corporate travel industry, primarily in sales. Colleen made the decision to retire this month to spend time concentrating on her family and family business.

“My retirement from the travel industry is definitely bittersweet,” said Colleen. “I have greatly enjoyed my career, especially the individuals who have served as mentors, colleagues and friends, and will miss seeing all of them at industry events and engagements very much. I am, however, looking forward to spending more time with my family, as well as staying up to date with developments from the GoldSpring team as the company continues to expand and positively impact the industry.”

Colleen began her career in travel with Thomas Cook in 1985 in the sales department. In 1990, she moved to Rosenbluth, where she spent six years in regional sales. Following Rosenbluth, Colleen moved to Business Travel International (BTI) where she was on the global sales team. When BTI merged with World Travel Partners and became BCD Travel, she was named Vice President of Global Sales. During her 10-year tenure with BCD, she earned the President’s Club (now known as the Circle of Excellence) distinction every year for her exceptional sales achievements.

“I am so proud of Colleen and her highly successful career in global travel management,” said Danny Hood, former President Americas, BCD Travel. “I view her as an icon of the travel industry. I had the fortunate opportunity to work with Colleen for many years at BCD Travel in team consultative selling, with Colleen as the leader of the band. We had great success and fun together, due in large part to her off the charts skills at building trust and long-term relationships. I always highly valued our business partnership and think of Colleen as the sister I never had.”

Following her time at BCD, Colleen served as Vice President of Global Sales at Carlson Wagonlit Travel before joining AirPlus International as Senior Vice President of Global Business Development in 2008.

Colleen joined GoldSpring Consulting Founding Partner and long-time friend Mark Williams in March 2014, just three months after the company launch. During her time with GoldSpring, Colleen has led the company’s sales efforts, managed multiple client engagements, and was instrumental in developing and launching the new marketing consulting division of GoldSpring, Dots & Lines, in July 2017.

Throughout her career, Colleen served as a frequent moderator and speaker at industry events. She was a long-time member of the Association of Corporate Travel Executives (ACTE) and the Global Business Travel Association (GBTA). She was highly involved in the establishment of the GBTA Kansas City Chapter 28 years ago, and served as Chairperson of the chapter at the time of her retirement.

“Colleen’s contributions to the success of GoldSpring cannot be overstated,” said Founding Partner Mark Williams. “She has been instrumental in the growth and upward trajectory the company has experienced over the past three years, and will be dearly missed by everyone on our team.”

In retirement, Colleen is looking forward to spending time with her five children and four grandchildren and assisting with the family business, Light Bulbs, Etc. and based in Lenexa, Kansas and, of course, traveling.

About GoldSpring Consulting 
GoldSpring Consulting is an independent consultancy that provides services to support all aspects of managed travel programs, including software solutions to analyze and benchmark programs. GoldSpring’s industry-leading team of experts offers extensive experience and custom solutions to optimize clients’ travel programs. For more information about GoldSpring Consulting and its services, please visit the company website at

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