Blockchain has certainly been a hot topic recently, with numerous discussions and sessions on how and when it will enable or disrupt the travel industry from distribution to payment.  But what is the reality?

Small meetings have become the hot button discussion in 2017 for companies seeking to further control and manage their meetings spend.  This makes sense, since larger meetings fall under a corporate strategic meetings management program (SMMP) umbrella, while small meetings require greater resources, budget or bandwidth than most SMMP category leaders have at their disposal.

Past News

Small Meetings – To Own or Not to Own it?

Small meetings have become the hot button discussion in 2017 for companies seeking to further control and manage their meetings spend.  This makes sense, since larger meetings fall under a corporate strategic meetings management program (SMMP) umbrella, while small meetings require greater resources, budget or bandwidth than most SMMP category leaders have at their disposal.

Are You Capturing the Value of Small Meetings?

Does your strategic meetings management program include small/simple meetings-spend
data? Having worked with many SMMPs, I’ve seen fewer than 40 percent of them include such data in their main reporting dashboards.

Don’t Underestimate the Power of Your Network

A surprising number of professionals I speak to just don’t understand how powerful it can be to have a strategic network of contacts. A large majority are also guilty of not leveraging the power of professional social media sites, most notably LinkedIn. Successfully cultivating and developing your network could mean the difference between perpetually applying for job openings and praying to make it to the interview stage or being fast-tracked for a job opening. Some successful professionals I know who have developed a strong personal brand have even had jobs created for them!

The Case of the Elusive Negotiated LRA Rate

Earlier this year at GoldSpring, we began to detect that the hotel rate loading performance on many hotel programs was slightly lower than usual. In response, we developed an audit report to monitor actual bookings made by clients in comparison to the negotiated rates, to see if our clients were being adversely impacted. The results were rather surprising and revealed issues that went far deeper than rate loading problems.

Are We Poised for a TMC Compensation Revolution?

Recently, we surveyed travel managers to find out how they are compensating their travel management companies (TMCs). Not much has changed since commissions to travel agencies went away in 2002. But, are there alternates and is it time?

Hidden Goldmine: Why You Should Negotiate Your Car Rental Contracts

Car Rental is often overlooked as a travel segment that offers an opportunity for significant savings.  Evergreen agreements have become the norm in this sector, and with all the demands put on travel category managers, there is a tendency in the industry to just “let it ride.” In reality, if you have not conducted a car rental request for proposal (RFP) in the last three years, you are likely missing the opportunity for savings.

Why Sales Professionals Need to Attend Education Sessions

What bothers me is that while suppliers spend a ton of money to send their people to these conventions to network, learn and get leads, many do not attend the education sessions. And in case you’re wondering if this is a generational phenomena, no; it’s universal across all generations.

8 Pet Peeves and Pointers for Working With Speakers

As a professional speaker, I have been blessed with many incredible opportunities to address audiences around the world. Most of these experiences have been extremely positive. However, I have some common pet peeves to share — all of which are very easy to avoid and will result in a better experience for the speaker, the host organization and the audience.