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GoldSpring

GBTA 2019

Stakeholder Engagement Survey

Contribute to our session with Haliburton,

The Secret is Out on How to Move to Source a Strategic TMC Partnership, 

by taking our Stakeholder Engagement Survey.  We'll send you a preview of the results before the show.  

 

The following questions are about your engagement with various groups regarding the management of the travel program at a strategic level:  decision making, policy, education sessions, reporting and feedback.

 

This is not about communication related to specific trips and individual service issues

SECTION 1 - EXECUTIVE MANAGEMENT

1. How often do you engage with Executive Management via strategic program committees?
2. How often do you send travel related reports to Executive Management?
3. Does Executive Management sign off on key sourcing decisions (TMC/Airlines)?

SECTION 2 - REMOTE / REGIONAL STAKEHOLDERS

This section is about your engagement with management and procurement stakeholders who represent different regions and divisions in your program.

4. How often do you engage / meet with remote/local management stakeholders via strategic program committees?
5. Do remote/local management stakeholders participate in key sourcing projects (TMC/Airlines)?

SECTION 3 - TRAVEL PLANNERS

This section is about your engagement with travel planners and administrative assistants who book travel.

6. How often do you engage / meet with travel planners?
7. In what format do you engage with travel planners? Check all that apply.

SECTION 4 - TRAVELERS

This section is about your engagement with travelers.

8. How often do you solicit feedback from travelers via surveys?
9. What other mechanisms do you use to communicate with your travelers?

SECTION 5- ONE LAST TOPIC

Here's one last topic, unrelated to stakeholder engagement, we'd love to get your feedback on:

10. What group of travelers do you consider the least likely to follow policy: