Key Program Elements

Class I: ESG Overview with Focus on Environmental

Instructor:  Neil Hammond, Partner, GoldSpring Consulting

Monday, March 23 at 11:00 am CT (Make up on Monday, March 30 at 10:00 am CT)

We’ll begin with clear definitions of ESG and the intersection with culture and DEI.  We will then, dive straight into the Environmental portion.  What has been done, by which travel category, and how do buyers incorporate into their sourcing or programs at large?

Class II:  Travel Risk Management

Instructor:  Neil Hammond, Partner, GoldSpring Consulting

Monday, March 30 at 11:00 am CT (Make up on Monday, April 6 at 10:00 am CT)

Learn the critical considerations, technologies, best practices and more to ensure a safe and secure business travel experience. From evaluating key partners to comprehending global threat coverage, this course will provide a framework to minimize risk and maximize traveler safety.

Class III:  Ground

Instructor:  Neil Hammond, Partner, GoldSpring Consulting

Monday, April 6 at 11:00 am CT (Make up on Monday, April 13 at 10:00 am CT)

Discover business operations, the strategic planning to meet customer needs, the vehicles available, the rates, the economic forces, the current rental car regulations and laws in this course. Take advantage of the opportunity to gain insight and develop strategies to optimize profits.

Class IV:  Card and Expense Reporting

Instructor:  Will Tate, Partner, GoldSpring Consulting and Cindy Fisher, SVP Business Development

Monday, April 13 at 11:00 am CT (Make up on Monday, April 27 at 10:00 am CT)

Gain the knowledge to analyze costs and maximize efficiency to ensure your organization receives value from their credit card payment solution. Explore the global, regional and individual bank providers. Master the skills to strategically pick the right payment system for cost-effectiveness. Evaluate the options for Travel & Expense, Procurement, Meetings, Virtual, Pre-loaded and Single-use cards. Leverage the power of data and reporting to make sure the selected payment system integrates well with existing systems.

Class V:  Technology

Instructor:  Will Tate, Partner, GoldSpring Consulting

Monday, April 27 at 11:00 am CT (Make up on Monday, May 4 at 10:00 am CT)

Engage with our Travel Technology Master Class to understand how to use travel technologies to improve the travel experience. The course covers Technology Strategy, OBT, Mobile, GDS, Itinerary, Data Capture and Reporting, Portal (Communication), Re-shopping, Messaging, Supplier Management, Meetings & Events and other technologies such as Expense Reporting Tools, GDS, Risk Management. Through exploration of these topics, the class will help to pinpoint areas of opportunity and use cases that will increase service, cost management and efficiency. Additionally, you'll gain an understanding of best practices, considerations and steps for implementation and measuring success. With a tailored strategy and evidence-based analysis, the Travel Technology Master Class will help to create a successful end-to-end traveler experience.

Class VI:  Policy

Instructor:  Neil Hammond, Partner, GoldSpring Consulting

Monday, May 4 at 11:00 am CT (Make up on Monday, May 11 at 10:00 am CT) This session empowers you to trade lengthy, vague documents for succinct, "weasel-word" free mandates that drive genuine global compliance. Whether your goal is to establish a robust governance structure using RACI charts or to explore the future of AI-driven mobile policy guides, this class provides the essential tools to transform your travel guidelines into a high-performing strategic corporate asset.

Class VII:  Q&A Session

Instructor:  Neil Hammond, Partner, GoldSpring Consulting, Will Tate, Partner, GoldSpring Consulting, and Cindy Fisher, Partner, SVP Business Development

Monday, May 11 at 11:00 am CT

It's a wrap-up Q&A session, we will compile all questions asked throughout this series as well as open the floor to the audience to ask questions they may have! This is an optional class and is not required to receive certification.