About the Course
Class I: Meeting Journey and Industry Trends
Instructors: Cindy Fisher, Partner
Let's start the series with a look at what’s ahead in the meetings & events industry for 2024 and how you can best incorporate these trends and
initiatives.
Class II: Designing a Leading and Effective M&E Program
Instructors: Cindy Fisher, Partner
In this class, we will cover a meetings assessment framework so you can visualize the components for meetings management success. We'll also dive into the components of an end-to-end meetings program and the Strategic Meetings Management ecosystem to cover creating and designing various program operating models.
Class III: Program Supporting Elements
Instructors: Cindy Fisher, Partner
Take a look at the new contracting landscape in the post-COVID era. We’ll cover some tips and tricks to bring to the negotiation table and some key aspects to keep in mind when planning your next program and creating meeting program contract templates.
Class IV: Q&A Session
It's a wrap-up Q&A session, we will compile all questions asked throughout this series as well as open the floor to the audience to ask questions they may have! This is an optional class and is not required to receive certification.
Your Instructors
2025 Giving Partner

We're proud to announce that our 2025 Master Class Giving Partner is The Usher Syndrome Society. We’ll match all donations made by our class attendees to help support those affected by Usher syndrome.
If you’d like to contribute, please use the link below. Your gift will make a meaningful impact.
https://www.ushersyndromesociety.org/fundraisers/jack-zito/
Thank you for your support!