Professional Development

Class I:  Winning Characteristics of the Successful Business Travel Professional

Instructor:  Will Tate, Partner, GoldSpring Consulting

Monday, January 12 at 11:00 am CT (Make up on Monday, January 26 at 10:00 am CT)

Will Tate, Partner, GoldSpring Consulting talks about the top traits shared by successful travel managers, the impact to their programs as well as their own professional development. Whatever your role in the industry, you are sure to glean insights from this session which draws on decades of GoldSpring experience and insight working with the best in the industry. Will delves into the habits, practices, and personalities that make for above-average business travel industry prowess.

Class II Persuading from Within: Turning Travel Buyers into Effective Influencers

Instructor: Justin Morris, Director of Sales, Traxo

Monday, January 26 at 11:00 am CT (Make up on Monday, February 2 at 10:00 am CT)

Corporate travel buyers often face challenges in advocating for their programs and securing internal buy-in. This interactive session equips participants with

practical persuasion skills, techniques for stakeholder engagement, and a process to overcome objections. Through live role-playing, collaborative discussions, and Q&A, attendees will master the art of influencing stakeholders for their travel programs internally.

Class III: Building Your Communications Skills

Instructor:  Will Tate, Neil Hammond, and Cindy Fisher - Partners, GoldSpring Consulting

Monday, February 2 at 11:00 am CT (Make up on Monday, February 9 at 10:00 am CT)

Join us as we work on the softer skills that build confidence and lead to better communication. We'll cover key areas of: Listening, Writing and Presentation Skills (both in-person and virtual).  We cover social engagement, time, email and calendar  - with tips and tricks to perform at your best. 2 at