Professional Development

Class I:  Winning Characteristics of the Successful Business Travel Professional

Dates: Monday, January 6th at 11 am CT (Make Up on Monday, January 13th at 10 am CT)

Instructor:  Will Tate, Partner, GoldSpring Consulting

Will Tate, Partner, GoldSpring Consulting talks about the top traits shared by successful travel managers, the impact to their programs as well as their own professional development. Whatever your role in the industry, you are sure to glean insights from this session which draws on decades of GoldSpring experience and insight working with the best in the industry. Will delves into the habits, practices, and personalities that make for above-average business travel industry prowess.

Class II: Professional Development & Your Personal Brand

Dates: Monday, January 13th at 11 am CT (Make Up on Monday, January 27th at 10 am CT)

Instructor:  Kevin Iwamoto, Senior Advisor/Bizly, Proske & Independent Consultant

Our guest instructor, Kevin Iwamoto, is a multi-award-winning, industry influencer, author, educator, and subject matter expert in business travel.  In this class, Kevin shares how a personal brand says a lot about who you are and how you conduct business, how it reflects your cherished beliefs and values, and how it demonstrates your ethics to colleagues, employees, business partners and customers. Kevin offers valuable guidance on creating and maintaining a personal brand throughout your career with an uplifting, positive message about living (not just talking about) your brand.

Class III: Persuading from Within: Turning Travel Buyers into Effective Influencers

Dates: Monday, January 27th at 11 am CT (Make Up on Monday, February 3rd at 10 am CT)

Instructor: Justin Morris, Director of Sales, Traxo

Corporate travel buyers often face challenges in advocating for their programs and securing internal buy-in. This interactive session equips participants with

practical persuasion skills, techniques for stakeholder engagement, and a process to overcome objections. Through live role-playing, collaborative discussions, and Q&A, attendees will master the art of influencing stakeholders for their travel programs internally.

Class IV: Building Your Communications Skills

Dates: Monday, February 3rd at 10 am CT (Make Up on Monday, February 10th am CT)

Instructor:  Will Tate, Neil Hammond, and Cindy Fisher - Partners, GoldSpring Consulting

Join us as we work on the softer skills that build confidence and lead to better communication. We'll cover key areas of: Listening, Writing and Presentation Skills (both in-person and virtual).  We cover social engagement, time, email and calendar  - with tips and tricks to perform at your best.