GoldSpring Master Class
WHO IT'S FOR
Now open to all business travel industry professionals during this uncertain time, complimentary.
WHAT IT IS
Business travel “Master's” training sponsored and facilitated by GoldSpring Consulting.
WHY SHARE?
Our out of work colleagues may not be tapped in right now to the usual channels, so please reach out if you can.
We are honored to announce the following individuals recently completed:
Master Class Module IV:
Professional Development
Congratulations!
Trish Rothman
Elisse Ruthven
Monica Sagum
Eloisa San Pedro
Adina Savut
Katie Schaefer
Kurt Schober
Scott Seager
Brenda Sherman
Sarah Shpetner
Julie Simpson
Brian Smith
Eva Steers-Smith
Kelly Szabla
Lindy Tade
Will Tate
Robin Tenpenny
Jeannette Tevis
Cindy Tonnessen
Robin Trusso
Paula Turk
Tiffany Varner
Ellen Vassallo
Robert Wade
April Wheeler
Madison Whittles
Kathleen Wilson
Shawnda Witterstaetter
Sherry Wolff
Rebecca Yousif
Teresa Zappulla
Tamara Aaknes
Sue Aime
Rosie Albright
Elise Antonelli
Barbara Arena
Magda Atwood
Charmaine Baclig
Nicole Balaban
Kaki Blevins
Signe Blum
Carrie Bowman
Holly Breece
Michelle Brown
Robbie Bush
Cary Casas
Tammy Clark
Theresa Coffey
Rachel Conn
Phyllis Coulter
Dawn Crawford
Maricell Cruz
Bonnie Darkey
Kelly Delpo
Kelly Duggan
Kara Earley
Carol Ecob
Kimberly Egan
Suzanne Erlanson
Cathy Ernest
Ray Evertsen
Sandy Farquhar
Marina Feeney
Holly Felker
Ashley Ferris
Kerry Ann Fett
Cindy Fisher
Wendy Flood
Marlene Garcia
Joan Goodwin
Adam Gordon
Kathy Grabic
Debbie Graves
Chris Gremski
Matt Griffin
Ben Harrington
Pam Hash
Sarah Hayden
Erica Head
Fredi Helton
Layne Hill
Dionne Hills
Ryan Hoehne
Elizabeth Holleman
Katharyn Houke-Smith
Mandy Hunt
Cindy Jacisin
Nancy Jaeger
Debrah Jordan
Dawn Judson
Elizabeth Kallop
Laura Kangiser
Kathy Kent
Lisa Kropilak
David Kuffel
Christine Lacy
Melissa Lim
Alex Lizama
JoAnn Loreto
Sophia Machado
Sandra Markotter
Lori McIntee
Debbie McKay
Robert McKay
Cameron McLeod
Kelli McRay
Denise Merkel
Godfrey Millstone
Becky Mintz
Ellen Moens
Wendy Moore
Robert Murphy
Indira Naidu
Steve Neuman
Martha Nielsen
Barbara Nunez
Dawn OHearn
Susan Owrey
Angela Paulus
JD Perez
Amy Perrone
Claudia Podgorny
Lyndsey Pomella
Beth Quinn
Lois Raffel
Sheral Ramcharan
Ndinannyi Rathogwa
Amy Rayca
Irene Redwine
Debra Reid
Ginger Rippley
Rita Roarty
Cheri Robertson
Colleen Romano
Mary Romano
Sylvie Rothenberg
Module V - Airline Program Management
Every Monday, March 1 - 29
We are repeating our successful and engaging inaugural Master Class Module -- Airline Program Management. Take it for the first time, or take it again! This is an in-depth look at the airline industry, it's relationship with corporate buyers, pricing, revenue management, corporate program success and much more!
The Courses
The complimentary courses are deep dives on business travel topics and skills sets including airline and hotel negotiations, duty of care, procurement, technology, TMC contracts, meetings -- even career management and personal brand.
MODULE V, Airline Program Management, is open now for registration.
We hope this is an opportunity for our valued colleagues to continue to learn and hone skills during an uncertain travel market.
How It Works
1.
Review the courses for Module V below.
2.
Interested? Complete the form to receive your enrollment and calendar invitations for the current module.
3.
Attend the sessions. GoldSpring Master's Certification is available for each module if you choose.
Master Class Module V
Schedule & Class Descriptions
All classes are Monday 11am CST and last 45 minutes to 1 hour.
All make-up classes are Monday, 10am CST one week following the original session.
Airline Program Management
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Monday, Mar 1 -- 11am CST
(make up Mon Mar 8 -- 10am CST)
Class I: Airline Industry Overview & Airline Corporate Relationships
Instructor: Neil Hammond, Partner, GoldSpring Consulting
A pre-Covid look at the overall industry dynamics and economics and projections. Why the relationships seem so strange. What are the barriers to true competition in the industry and what are some of the game changers on the horizon. We also look at the basic concepts and pre-requisites behind corporate contracts
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Monday, Mar 8 -- 11am CST
(make up Mon Mar 15 -- 10am CST)
Class II: Data, QSI and Contract Performance Targets
Instructor: Neil Hammond, Partner, GoldSpring Consulting
How we should look at data, how to gather data and why to explain the discrepancies between different sources. What is QSI and how to use it to understand and negotiate contractual performance targets
Monday, Mar 15 -- 11am CST
(make up Mon Mar 22 -- CST)
Class III: Airline Pricing, Revenue Management and Corporate contracts
Instructor: Neil Hammond, Partner, GoldSpring Consulting
Why is airline pricing so complex and what are their goals. What are the strategies and tactics in the way this is managed, measured and how this converts into corporate deals. Are discounts the only facts, how do you negotiate for value components and how will NDC change the way we manage our programs
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Monday, Mar 22 -- 11am CST
(make up Mon Mar 29 -- 10am CST)
Class IV: Program Assessment
Instructor: Neil Hammond, Partner, GoldSpring Consulting
We walk through a typical air program assessment to identify the key points and how they shape your air program strategy.
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Monday, Mar 29 -- 11am CST
(make up Mon Apr 5 -- 10am CST)
Class V: RFP Strategy, Scenario Modelling and Program Management
Instructor: Neil Hammond, Partner, GoldSpring Consulting
Overview: How to execute a successful Airline RFP and also build different models for evaluation and decision support. We then look at how to convert everything we have learned into successful air program management to keep your program optimized.