GoldSpring Master Class
WHO IT'S FOR
Now open to all business travel industry professionals during this uncertain time, complimentary.
WHAT IT IS
Business travel “Master's” training sponsored and facilitated by GoldSpring Consulting.
WHY SHARE?
Our out of work colleagues may not be tapped in right now to the usual channels, so please reach out if you can.
Congratulations!
We are honored to announce the following
individuals recently completed:
Master Class Module I:
Airline Program Management - April 2021
Veronique Adrien
Sue Aime
Rosie Albright
Elise Antonelli
Graeme Basson
Robert Belliveau
Carrie Bowman
Holly Breece
Vanessa Brooks
Michelle Brown
Cary Casas
Xi Chang
Tammy Clark
Theresa Coffey
Phyllis Coulter
Dawn Crawford
Beth Cregier
Maricell Cruz
Susan Dahlen
Scott Dean
Tracy DeBarr
Katelyn Doherty
Kari Donahue
Kelly Duggan
Thomas Dusing
Carol Ecob
Kimberly Egan
Brian Elsden
Sharon Fogarty
Stephen Gheerow
Steven Glick
Kathy Grabic
Linda Gray
Lisa Grogan
Afsaneh Hakimi
Layne Hill
Beth Hotchko
Bobbi Huber
Cindy Jacisin
Nancy Jaeger
Rebecca Jeffries
Tricia Jenkins
Dawn Judson
Laura Kangiser
Kathy Kent
Monyrith King
Claire Langford
Christine Lardizabal
Endeve Larmond
Kristina Laurel
Fabiola Lopez
JoAnn Loreto
Maruca Malloy
Andrea Manley
Sandra Marie
Lori McIntyre
Sophia Machado
Sandra Markotter
Cameron McLeod
Jennifer Meyer
Melinda Miller
Bill Monica
Kyle Murphy
Robert Murphy
Nari Narvani
Steve Neuman
Charlene Novak
Dawn OHearn
Victor Oliveras
Brenda Ortman
Anne Oxley
Angela Paulus
Kelly Pereda
Amy Perrone
Denise Proper
Patricia Pruitt
Nidia Quintero
Sheral Ramcharan
Amy Rayca
Debra Reid
Mary Romano
Sylvie Rothenberg
Trish Rothman
Katie Schaefer
Kurt Schober
Scott Seager
Brenda Sherman
Aash Shravah
Brian Smith
Scott Snedaker
Lisa Steiner
Lindy Tade
Gary Trahan
Christina Tran - Wu
Karen Tripp
Adam Turetsky
Kelly Wagner
Deborah Willis
Teresa Zappulla
Module III - Hotel Program Management
Every Monday, May 17 - June 28
Learn from Neil Hammond, GoldSpring partner, as we discuss everything you need to know about Hotel Program Management. We're repeating this popular course, but feel free to join us again if you want to brush up. We're covering a lot of in-depth material!
This is a must attend for any business travel professional. Neil will cover the evolution of hotels and corporate travel management, hotel data sources and analyses, negotiations, program assessment, hotel RFP and complete hotel program management (pre- and post-Covid!). We look forward to you joining us.
The Courses
The complimentary courses are deep dives on business travel topics and skills sets including airline and hotel negotiations, duty of care, procurement, technology, TMC contracts, meetings -- even career management and personal brand.
MODULE III, Hotel Program Management, is open now for registration.
We hope this is an opportunity for our valued colleagues to continue to learn and hone skills during an uncertain travel market.
How It Works
1.
Review the courses for Module 3 below.
2.
Interested? Complete the form to receive your enrollment and calendar invitations for the current module.
3.
Attend the sessions. GoldSpring Master's Certification is available for each module if you choose.
Master Class Module III
Schedule & Class Descriptions
All classes are Monday 11am CDT and last 45 minutes to 1 hour.
All make-up classes are Monday, 10am CDT one week following the original session.
Hotel Program Management
Once again, we're inviting you to take notes from expert Neil Hammond as he explores the topic of Hotel Program Management for this Master Class Module!
Neil brings more than 20 years of experience in corporate travel management. He began his his career at Schlumberger, eventually becoming its global travel manager charged with the consolidation of its $360 million travel budget and encompassing more than 40 countries. In 2012, Neil joined Advito as Director of Client Travel Services, and led a team of travel consultants tasked with air and hotel sourcing projects for its multinational clients.
Neil joined GoldSpring Consulting in April 2014. He leads the air and hotel sourcing divisions for GoldSpring, among others. His proprietary SpringBoard Hotel Manager analyzes proposals from hoteliers in a more efficient manner, significantly reducing project timelines in the hotel selection process for clients. Neil and the GoldSpring Team share a’ mission to provide independent travel management advice, backed by years of industry experience and supported by cutting-edge technology.
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Monday, May 17, 11am CST
(make up Mon May 24, 10am CST)
Class I: Hotel Industry Overview
Instructor: Neil Hammond, Partner, GoldSpring Consulting
Let’s take a look at the evolution of the lodging industry and cover industry dynamics, economics and projections. We will explore the development of brands, chains and look at the key aspects of distribution relevant to the business travel industry. This session also provides an overview of different hotel types and recent disruptors in the industry.
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Monday, May 24, 11am CST
(make up Mon June 7, 10am CST)
Class II: Data, Data, and Data
Instructor: Neil Hammond, Partner, GoldSpring Consulting
In this class, learn about how you should gather data to assess your hotel program. We will explore sources and explain the strong and weak points between different sources of data. Most importantly, learn how to use data to assemble the most representative picture of a corporate travel hotel program.
Monday, June 7, 11am CST
(make up June 14, 10am CST)
Class III: Hotel Pricing, Revenue Management and Corporate Rates
Instructor: Neil Hammond, Partner, GoldSpring Consulting
This class explores how hotel pricing is structured and the key metrics and goals hotel revenue managers typically use. Join in on an interactive game to better understand the dynamics of hotel revenue optimization. Learn about different rate types, how to negotiate for value components and how Covid changes the way corporate travel programs are managed.
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Monday, June 14, 11am CST
(make up June 21, 10am CST)
Class IV: Hotel Program Assessment
Instructor: Neil Hammond, Partner, GoldSpring Consulting
Let’s walk through a typical hotel program assessment to identify critical areas for consideration. We’ll look at key success factors, how we measure for success and the elements that truly shape corporate hotel program strategy, implementation and optimization.
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Monday, June 21, 11am CST
(make up June 28, 10am CST)
Class V: Hotel Program Management Now and In the Future
Instructor: Neil Hammond, Partner, GoldSpring Consulting
First, learn how to execute a successful Hotel RFP in the pre-Covid world. We will discuss how to analyze hotel bids for effective evaluation and decision support while considering the tools and technology typically deployed. Then, let’s take a smart look at how Covid has changed the way we manage our corporate hotel programs and the impacts to hotel sourcing in the future.
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Monday, June 28, 11am CST
(No Make Up Session, This is Q&A Only)
Class VI: Open Q&A Session
Instructor: Neil Hammond, Partner, GoldSpring Consulting
It's a wrap-up Q&A session...ask away. Our experts are on the line to assist. This is an optional class and is not required to receive our Hotel Program Master Class certification.
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