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Kathy Kent

Senior Consultant

Kathy Kent, Senior Consultant at GoldSpring Consulting, an independent travel management consultancy company, brings over 3 decades of travel management expertise in a variety of areas.

Kathy has committed her entire career to the corporate travel industry.  After quickly moving from entry level to management positions, she joined Carlson Wagonlit Travel, where she spent 31 years in operational senior management.  For the last 15 years she led the global implementation and client service configuration teams, where she insured the successful implementation and operational design of CWT’s largest global and multi-national clients, implementing over $10B in volume in 100+ countries.

Her team completed detailed assessments of each client’s requirements and recommended the best solution to fit their needs.  She was a key member of CWT leadership teams that developed new capabilities and service offerings.  Kathy’s expertise on global capabilities, service configuration options and successful implementation processes has helped clients reach their service and savings objectives. 

Kathy joined the team at GoldSpring Consulting to be able to add value to a wide range of corporations, particularly in the areas of program implementation, TMC assessments, process reviews and recommendations, and Online Booking Tool selection and deployment. She has completed engagements with clients in a variety of industries, including NGO’s, financial, entertainment, retail, and technology. 

Kathy Kent

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