Online booking tools are the front door to your travel program. They're what travelers use daily and what job candidates often see first, making them a critical brand touchpoint. So why let performance slide?

​

After years of incremental tweaks—new cards, policy shifts, supplier changes, workarounds that patch, rather than solve, deeper content issues —your OBT may no longer function as well as originally intended. These piecemeal updates stack up, creating friction, errors, and confusion. Sluggish search times, missing content, inconsistent data—sound familiar?

​

GoldSpring Consulting offers a solution. Our OBT Audit identifies hidden inefficiencies and delivers a full diagnostic of site settings, business rules, and configuration. You'll get clear recommendations, a detailed presentation, and a strategic roadmap—collaboratively designed with you and your TMC to ensure it is in optimal condition.

​

What our clients have seen:

• Faster, more responsive booking flows

• Search results aligned with policy and traveler expectations

• A smoother, more intuitive experience that increases traveler satisfaction

• Improved on-screen messaging and link placement

• Greater stability by identifying administrative gaps and risks

​

Join us for our upcoming webinar to explore our process, methodology, and how we can help restore your front door—and elevate your traveler experience.