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5 Key Travel Program Considerations in 2023: #4 Substantial Supplier Changes

As businesses plan for 2023 and beyond, they must acknowledge the substantial changes in supplier relationships that have resulted from the current economy. Mergers and acquisitions will continue, resulting in only a few large players in each sector, such as airlines and hotel chains. Vetting between buyers and sellers has become far more stringent, with suppliers trimming their portfolios depending on their profitability, volume, or reputation. In addition, the industry-focused efforts to NDC content has caused carriers to cut down on corporate discounts, while buyers and sellers may respond by strategically directing segments in order to maximize savings. Finally, we must integrate data and follow policies and safety protocols in order to ensure competitive shopping. Altogether, these changes will likely result in higher costs and new strategies on a transaction level like never seen before.

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