As businesses plan for 2023, the importance of Environmental, Social and Governance (ESG) considerations has risen to the top of the list. Organizations have taken two approaches: working at the corporate top level and working on the individual traveler levels. On the corporate level, companies can contribute to sustainability efforts through carbon offsets and other initiatives. At the traveler level, companies can offer travelers the option to pay extra for more sustainable flights.
Diversity, Equity, and Inclusion (DEI) are also critical considerations for businesses. Suppliers are now vetting their customers to ensure that their DEI policies are aligned. It is important for companies to have a clear DEI path and to be able to demonstrate progress in this area.
Sourcing decisions are now being impacted by ESG and DEI considerations. Companies need to look at annual reports, executive letters, and summaries to understand their progress in these areas. Data reporting agencies can also provide helpful information. The importance of ESG and related DEI are paramount in today’s managed travel environment.